What do I do if I smell natural gas?
If you smell gas inside your business, or in the event of a gas escape immediately contact the 24hr NI Gas Emergency Service
on 0800 002 001 textphone/minicom 0800 7314 710*. Please supply:
- Name
- Address
- Location of where you can smell the gas
Follow the advice given.
1. Turn off the gas supply at the emergency control valve on your meter.
![Image: Open all windows and doors.](/images/uploads/general/open_windows.gif)
2. Open all windows and doors.
![Image: Ensure gas appliances have not been left on and unlit.](/images/uploads/general/ensure_gas_appliances_are_off.gif)
3. Ensure gas appliances have not been left on and unlit.
Remember:
Do not turn the gas back on. The escape must be repaired by a suitably qualified/competent person.
![Image: Don’t smoke or use a naked flame.](/images/uploads/general/do_not_smoke.gif)
4. Don’t smoke or use a naked flame.
![Image: Don't unplug or switch anything electrical on or off.](/images/uploads/general/unplug_electrical_appliances.gif)
5. Don't unplug or switch anything electrical on or off.
![Image: Don't use a mobile](/images/uploads/general/no_mobile_phone_use.gif)
6. Don't use a mobile phone in the immediate area of a suspected gas leak.
![Image: Ensure access is available to your property](/images/uploads/general/ensure_access_to_property.gif)
7. Ensure access is available for the emergency service engineer.
*Please note (only accepts calls from a minicom telephone)