We are pleased to announce that our new Customer Portal upgrade is now complete.
You can get to the new Portal by either clicking the button below or by going directly to https://myaccount.firmusenergy.co.uk. Please bookmark this new page for future reference. If you would like to gain access to your account please complete the forgotten password process using the forgotten password link, along with your customer login number.
If you require a copy of a previous invoice/bill please email customeroperations@firmusenergy.co.uk with your request.
If you are having issues accessing your online account or have not received your customer login number, please email customeroperations@firmusenergy.co.uk with your username or customer number and quote ‘Portal Password’ in the subject of the email.