What do I need to do to switch natural gas supplier?
Switch online now
Switching to firmus energy is easy. Simply complete the switching form online or call our switch team on 0330 024 9000.
Make sure you have the following to hand:
- Your SMP number. This can usually be found at the top right-hand corner of your natural gas bill. If you don’t have a copy of your bill, simply email furtherinfo@firmusenergy.co.uk or call our Switch Team on
0330 024 9000 and they will help you. - Your bank details including sort code and account number – if you wish to pay by direct debit. These can be found on your bank statement or cheque book.
- If your bank account requires two signatures, or you are not the bank account holder email furtherinfo@firmusenergy.co.uk call us on 0330 024 9000.
Switching is simple
Switching is simple. Complete our online application or call us on 0330 024 9000 to save on your home heating bill.
Tip: Have you 'selected your location' above? It helps with us finding your address. Done? Perfect! Now click the switch now button.
* See our current tariffs
Switch online now
Switching to firmus energy is easy. Simply complete the switching form online or call our switch team on 0330 024 9000.
Make sure you have the following to hand:
Your Meter Module Number:
- This can be found on your meter.
Your Meter Serial Number:
- This can also be found on your meter and starts with an ‘E’. e.g. E6 S00123456789.
- If you can't find this info, simply email customeroperations@firmusenergy.co.uk or call our Switch Team on 0330 024 9000 and they will help you.
Switching is simple
Switching is simple. Complete our online application or call us on 0330 024 9000 to save on your home heating bill.
Tip: Have you 'selected your location' above? It helps with us finding your address. Done? Perfect! Now click the switch now button.
Switch to firmus energy in Greater Belfast
* See our current tariffs
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The response time for reply to your query is 24 hours (Excluding weekends and Bank Holidays).
If you have an Urgent Query, please contact our customer services team on: 0330 024 9000