Does firmus energy read my meter?
Meter reading
firmus energy will endeavour to read all meters once a year. We would ask that you ensure your meter can be accessed for this. If we don’t receive your self read within the stated time frame, or if we can’t access your meter, you will receive an estimated bill.
When reading your meter, read the digits from left to right ignoring the digits in the red box, or after the comma.
*Customers with a Pay-As-You-Go meter do not need to read their meter or submit a meter reading.
Annual Meter Inspection
firmus energy are required to carry out an annual meter inspection; once a year. We would ask that you ensure your meter can be accessed
for this.
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