Help & Advice Tip: My Pay-As-You-Go Top-Up meter is not working! I have no heating. My meter has error codes. Please Help!

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Safety & Maintenance

How do I turn on & off the natural gas meter? Opening the valve.

When you open your meter the pipe work on the left hand side has a lever on it, this is known as the Meter Control Valve or Emergency Control Valve. This is the isolation point in case of an emergency.

To operate

  • Simply turn the lever to the closed position as indicated, this should fall to the close position.

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Small Business

Small businesses spend about £2,600 or less per bill. Medium businesses spend about £35,000 or less per bill.

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or

Medium or Large Business


Large businesses spend about £250,000 or less per bill

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Do you purchase a top-up card for your energy?

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What kind of business are you?

Small or Medium Business

Small businesses spend about £2,600 or less per bill. Medium businesses spend about £35,000 or less per bill.

or

Large Business


Large businesses spend about £250,000 or less per bill

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