Help & Advice Tip: My Pay-As-You-Go Top-Up meter is not working! I have no heating. My meter has error codes. Please Help!

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Credit on lost Pay-As-You-Go Top Up cards

Loss of card can mean loss of money. Unfortunately, if the card is lost or misplaced before the top up value is transferred on to the gas meter it is like losing cash, however, if the card is found at a later date the top up value will still be recorded on the card and it can be returned to us for a full refund. No one else will be able to use this card as each one is locked to an individual meter.

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Large businesses spend about £250,000 or less per bill

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