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Greater Belfast Home Gas Tariff - Credit Meter Online

	Pence per kWh (ex VAT)	Pence per kWh (inc VAT)
Effective 1st April 2024	10.166	10.674

The Energy Price Guarantee scheme implemented 1 November 2022 will end 31 March 2024, The Energy Price Guarantee discount was
set at zero from 1 July 2023. Further information on the Energy Price Guarantee is available on the GOV.UK website by searching ‘Energy
Price Guarantee GOV.UK’ [this phrase can be searched in a browser].

*Annual Online Account Discount for customers using more than 8,000 kWh is £30.00 (inc VAT) For annual consumption under 8,000 kWh per annum the Annual Online Discount is £16.00 (Incl VAT). Monthly Direct Debit payment amounts will be calculated based on your annual consumption of natural gas.
Minimum consumption: This charge has been removed from 1st November 2022.

*2,000 kWh per year, 500 kWh per quarter

Greater Belfast Home Gas Tariff (Online)

In order to avail of the discount you must:

• Pay by Direct Debit.
• Read your own meter every three months and submit the readings to us through your firmus energy online account within the time frames stated in the reminder email or text.
• View your bills online. Paper copies will not be issued.
• If you fail to adhere to these conditions you will not receive the Online Account Discount.

firmus energy will...

• Remind you when your meter reading is due. If you submit a late meter reading this will not be used to generate or correct your estimated bill.
• Physically read all meters annually with any reconciliation being added to the following bill.

Remember:

• Payment can be made by variable or monthly Direct Debit. The offer will be void unless a valid Direct Debit is set up. If you opt for a monthly Direct Debit, the amount you pay will be reviewed on each quarterly bill and may change.
• Direct Debit discount will be applied to bills on a quarterly basis.
• Direct Debit failures will incur a charge of £7.50 + VAT. Two consecutive direct debit failures may result in firmus energy terminating this agreement and your supply may be disconnected.
• Bills should be paid within 14 days of issue (unless on a monthly Direct Debit). Failure to pay debt owing to firmus energy may result in firmus energy passing your information to debt recovery agents and where appropriate law enforcement authorities.
• If you wish to switch to another supplier, firmus energy must be given written confirmation 28 days before the date you would like to switch.
• We may share the information we have about you with relevant industry organisations based on agreed industry processes. Should you choose to transfer your natural gas supply we may need to share information with your chosen supplier including details of any outstanding debt on your account.

The European Energy Consumer Checklist is a set of questions put together by the European Commission to allow consumers to compare information on energy markets across member states. This checklist can be found here.

Full Terms and Conditions can be found here.

Greater Belfast Home Gas Tariff - Credit Meter Offline

	Pence per kWh (ex VAT)	Pence per kWh (inc VAT)
Effective 1st April 2024	10.166	10.674

The Energy Price Guarantee scheme implemented 1 November 2022 will end 31 March 2024, The Energy Price Guarantee discount was
set at zero from 1 July 2023. Further information on the Energy Price Guarantee is available on the GOV.UK website by searching ‘Energy
Price Guarantee GOV.UK’ [this phrase can be searched in a browser].

Annual Direct Debit Discount for customers using more than 8,000 kWh is £22.05 (Incl VAT). For annual consumption under 8,000 kWh per annum the Annual Direct Debit Discount is £5.51 (Incl VAT). Monthly Direct Debit payment amounts will be calculated based on your annual consumption of natural gas.

Minimum consumption: This charge has been removed from 1st November 2022.
*2,000 kWh per year, 500 kWh per quarter

Greater Belfast Home Gas Tariff (Offline) 

firmus energy will:

• Read your meter twice per year.
• Send you quarterly paper bills to make sure that you are up to date with your account.

Remember:

• Payment by Direct Debit is not mandatory, however if you do pay by Direct Debit you will receive the Direct Debit discount outlined in the above table.
• If you wish to switch your account to our Greater Belfast Home Gas tariff (Online), to receive an Annual Online Account Discount, simply contact us on 0330 024 9000.

Remember:

• Payment can be made by variable or monthly Direct Debit. If you opt for a monthly Direct Debit, the amount you pay will be reviewed on each quarterly bill and may change.
• Direct Debit discount will be applied based on the Estimated Annual Consumption.  Direct Debit discounts may be reconciled at the end of year consumption based on actual usage and any reconciliation amount will be added to your next bill.  We reserve the right to retrospectively charge/reimburse the Direct Debit discount reconciliation amount if the annual consumption threshold is under/over achieved.  
• Direct Debit failures will incur a charge of £7.50 + VAT. Two consecutive Direct Debit failures may result in firmus energy terminating this agreement and your supply may be disconnected.
• Bills should be paid within 14 days of issue (unless on a monthly Direct Debit). Failure to pay debt owing to firmus energy may result in firmus energy passing your information to debt recovery agents and where appropriate law enforcement authorities.
• If you wish to switch to another supplier, firmus energy must be given written confirmation 28 days before the date you would like to switch.
• We may share the information we have about you with relevant industry organisations based on agreed industry processes. Should you choose to transfer your natural gas supply we may need to share information with your chosen supplier including details of any outstanding debt on your account.

The European Energy Consumer Checklist is a set of questions put together by the European Commission to allow consumers to compare information on energy markets across member states. This checklist can be found here. 

Full Terms and Conditions can be found here.