Help & Advice Tip: My Pay-As-You-Go Top-Up meter is not working! I have no heating. My meter has error codes. Please Help!

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Natural Gas Installers

If you would like to upgrade to natural gas, firmus energy will connect your home to the natural gas network and fit your meter. But first, you must choose a registered natural gas installer. Select your area below to view installers near you!

North East

Ahoghill Antrim Ballyclare Ballymena Broughshane Cullybackey Doagh Dunadry Parkgate Templepatrick

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Derry, L’derry

Cityside (BT48) & Waterside (BT47)

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Banbridge Bessbrook Newry Warrenpoint

Banbridge Bessbrook Newry Seapatrick Warrenpoint

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Craigavon, Lurgan, Magheralin & Moira

Craigavon Lurgan Maghaberry Magheralin Moira

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North West

Ballymoney Bushmills Coleraine Drumahoe Eglinton Limavady Portstewart

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South West

Armagh Benburb Blackwatertown Loughgall Moy Portadown Richhill Tandragee

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What kind of business are you?

Small Business

Small businesses spend about £2,600 or less per bill. Medium businesses spend about £35,000 or less per bill.

Yes
or

Medium or Large Business


Large businesses spend about £250,000 or less per bill

Yes
Are you an electricity customer? Click here for more information
Why am I having to do this?

To give you the most accurate information for your town and county, please enter your postcode below.

How do you pay for your natural gas?

By Credit

Do you receive a monthly bill for your energy usage?

Yes
or

With a Pay as You Go card

Do you purchase a top-up card for your energy?

Yes
Are you a business? Click here for our business tariffs & offers

What kind of business are you?

Small or Medium Business

Small businesses spend about £2,600 or less per bill. Medium businesses spend about £35,000 or less per bill.

or

Large Business


Large businesses spend about £250,000 or less per bill

Make sure you have your bank details and SMP or meter serial number ready

Bank details

All we need is your account number and sort code *

&

SMP Number

This is the number usually at the top right of your bill or on your connection paperwork†

Okay, I have them

If your account requires 2 signatures, or you are not the bank account holder, please call us first on 0330 024 9000
† If you don’t have this number, call our switch team on 0330 024 9000