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If you would like to contact our Customer Enquiry Team please call 0330 024 9000.
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This is the number usually at the top right of your bill or on your connection paperwork†
If your account requires 2 signatures, or you are not the bank account holder, please call us first on 0330 024 9000
† If you don’t have this number, call our switch team on 0330 024 9000