firmus energy Supply Notice of Rights
- Publish Date: 3rd Jan 2023
- Author: Regulation & Pricing
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Summary
firmus energy Supply - Notice of Rights January 2024
"This document explains the individual standards of performance you can expect from firmus energy Supply Ltd (firmus energy) and outlines the compensation you could receive if we fail to deliver these standards. The document has been written in accordance with the Gas (Individual Standards of Performance) Regulations (Northern Ireland) 2014. firmus energy’s vision is to become Northern Ireland’s 1st Choice energy provider for Industrial, Commercial and domestic customers. We aim to do this by simply putting our customers first."
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Related Publications
Categories
- Supply Code of Practice
- GD23 Business Plan
- Stakeholder Report
- firmus energy publications
- Modern Slavery Statement
- Tender Opportunities
- Natural Gas Licences
- Terms & Conditions
- GD17 Business Plan
- Distribution Connection Policy
- Distribution Codes of Practice
- Conveyance Charges
- Forecast Network Capacity
- Postalised Capacity Charges
- Distribution Network Code
- Energy Consumer Checklist
- Additional Developments
- Annual Development Plans
- Standards of Performance
- Guaranteed Standards of Service
- Consultation
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